Last Updated: [Insert Date]

At Wardrobe Story (“we,” “us,” or “our”), we value the trust that style-conscious families place in us when shopping for children’s fashion and home essentials. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wardrobestory.com.

1. Information We Collect

We collect information to provide better services to all our customers while maintaining the security expected by families who shop with us:

  • Personal Information: When you create an account, place an order, or contact us, we collect details such as your name, email address, shipping address, payment information, and phone number.
  • Transaction Information: Details about purchases you make, including products ordered, payment method, and order history.
  • Device and Usage Information: We automatically collect information about how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.
  • Location Information: Approximate location data to provide relevant shipping options and regional promotions.

2. How We Use Your Information

Like the careful curation of our product collections, we thoughtfully use your information to:

  • Process and fulfill your orders for children’s clothing, baby essentials, and home furnishings
  • Provide customer support and respond to your inquiries
  • Improve our website, products, and services
  • Send you relevant information about your orders, account, or our products (with your consent)
  • Prevent fraud and enhance the security of our services
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We treat your personal information with the same care we apply to selecting our products:

  • Service Providers: We share information with trusted partners who assist with payment processing, shipping, marketing, and website operations, all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect Wardrobe Story, our customers, or others.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage and Security

Just as we prioritize quality in our products, we implement robust security measures:

  • All transactions are processed using PCI-compliant systems with industry-standard encryption
  • We store personal data on secure servers with limited access
  • We retain your information only as long as necessary for the purposes outlined in this policy

While we implement these security measures, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

We respect your control over your personal information:

  • Access and Update: You can review and update your account information by logging into your Wardrobe Story account.
  • Marketing Communications: You may opt-out of promotional emails by following the unsubscribe link in any email.
  • Account Deletion: You may request deletion of your account by contacting us at [email protected].
  • Do Not Track: Our website does not currently respond to “Do Not Track” signals.

6. Cookies and Tracking Technologies

Like many online retailers, we use cookies and similar technologies:

  • Essential Cookies: Necessary for site functionality, such as maintaining your shopping cart.
  • Analytics Cookies: Help us understand how customers use our site to improve their experience.
  • Marketing Cookies: Allow us to show relevant ads on other platforms (you may opt-out).

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we specialize in children’s products, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy occasionally.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Wardrobe Story
177 Buffalo Creek Road
Nashville, US 37214
Email: [email protected]